Why was my order canceled?Updated 5 months ago
Below are possible reasons why your order was canceled and refunded:
1. You did not respond to an important email from us regarding a time-sensitive issue.
2. You may have placed a duplicate order and we automatically refunded it to make sure you were not charged twice.
3. Your order was flagged as " Highly Fraudulent" and was refunded (in this case, please place an order again and provide us with the following information in the 'Notes' section during checkout): Billing address, last 4 digits of credit/debit card used, or PayPal account email address, your email address. If you have any questions or concerns please contact us.